We work hard to give the highest standards of service and activities, but sometime things can go wrong. If this happens, we do all we can to put things right for you as quickly as possible and do our best to make sure the same thing doesn’t happen again.
If you have not been able to resolve your issue with the staff member or their manager, please do not hesitate to contact us. Carers in Bedfordshire will always work to ensure your complaint is dealt with fully, fairly and sensitively.
You can send us your complaint in the format that you feel is most suitable, our contact details are below.