Carers in Bedfordshire remains committed to providing a high-quality service to everyone who contacts us or uses our services. We expect you to be treated with courtesy and to find our organisation friendly and welcoming. If you are pleased with the service you’ve received, or if you are dissatisfied with any aspect of our work, then we would like to hear about it. Feedback provides an opportunity for us to assess and improve how we work.
Whether it's a compliment, comment or complaint, you can have your say here
We really value feedback about our staff and services and appreciate you taking the time to write to us. In addition to letting us know how we are doing; you can also leave feedback (anonymously if you wish) using the link below.
If you prefer, you can send us your comments through social media using the links below.
We work hard to give the highest standards of service and activities, but sometime things can go wrong. If this happens, we do all we can to put things right for you as quickly as possible and do our best to make sure the same thing doesn’t happen again.
If you have not been able to resolve your issue with the staff member or their manager, please do not hesitate to contact us. Carers in Bedfordshire will always work to ensure your complaint is dealt with fully, fairly and sensitively.
You can send us your complaint in the format that you feel is most suitable, our contact details are below.