If the person you are caring for is eligible for benefits but does not have the capacity to manage these themselves, you can apply for the right to deal with these on their behalf. Being an appointee can be beneficial as it gives you the right to act in relation to their benefits, ensuring that they get what they are entitled to and that their payments are spent on the things they really need.
An individual can only have one appointee. The appointee can be someone who knows them such as a relative or friend or an organisation or representative of an organisation, for example a solicitor or local council.
As an appointee you’re responsible for making and maintaining any benefit claims. You must:
To become an appointee, you should contact the relevant organisation depending on the benefit:
After this, the DWP will:
If you want to voluntarily stop being an appointee, you should contact the Department of Work and Pensions as soon as you can. You can do this either by phone or in writing, using the contact details provided on any correspondence you have received. They will stop paying the benefits to you and send you a form called a BF58, to confirm that you have ended your appointment.
If the claimant still has a need for an appointee, even though you are unable to fulfil the role yourself anymore, then you can nominate another person or organisation to take it on in your place. The DWP will then assess the suitability of the new potential appointee. If you do not know who else to nominate, the DWP will contact social services at the Local Authority to request they become the appointee instead.