The Memory Navigation Service is a Bedfordshire-wide (excluding Luton) telephone-based service for people worried about their memory or living with dementia, and carers. Calls come in to specially trained volunteers working with trained staff and a Dementia Nurse specialist, provided by East London Foundation Trust.
We can offer you
- An opportunity to speak to trained support workers
- Access to a trained Dementia Nurse
- A regular call to keep in touch
- Access to groups and support
- Information about local resources
We're here to help!
Call Us - 0300 111 9090
Opening hours 9 - 5pm Monday to Friday
Write to us
Memory Navigation Service
Carers in Bedfordshire
Suite D1, Emerald Court
Pilgrim Centre, Brickhill Drive,
Bedford, MK41 7PZ
Register With Us
Please complete our Registration Form or you can call us on 0300 111 9090 to register over the phone.
Send Us A Message
If you have concerns about your memory please first contact your GP. Your GP can talk through your individual circumstances and answer any questions. The GP may refer you to the Memory Assessment Service.
What is The Memory Assessment Service?
The Memory Service is a specialist assessment service within the NHS that aims to meet the needs of people who are concerned that they may have a memory problem. The team is made up of specialist doctors, nurses, occupational therapists and psychologists. They assess and diagnose the nature of the person’s memory difficulties, report this to the family doctor and advise on further treatment or intervention.
Bedfordshire Clinical Commissioning Group (BCCG) and East London Foundation NHS Trust (ELFT) provide ongoing medical reviews for people with dementia.
The Memory Assessment Services (MAS) assesses people with suspected dementia. They can tell you what type of dementia it is and what, if any, treatment or therapy options are available. MAS will start any dementia medications and change the dosages until the person is stable and responding well. Once this has happened, usually after about 6 months, the GP will be asked to provide future reviews. Each patient's GP will arrange for an annual review to include:
- Memory, concentration, attention. This may involve a 'memory test'.
- Behaviour changes
- Daily living skills like managing personal care and day to day activities
- Physical health or medications
GPs will refer patients back to Community Mental Health Services if they need specialist assessment or treatment as the condition progresses, and in urgent cases, the person will be seen within 3 working days.